This policy explains what information Temecula Water Damage Pros collects when you visit temeculawaterdamagepros.com or call the number shown on it, how that information is used and the choices you have.
01Who Runs This Site
Temecula Water Damage Pros is owned and operated by Feroz Khan. It is an advertising and referral service for water damage help in the Temecula Valley, CA. It does not perform restoration or repair work.
02Information Collected
This site has no forms and no accounts, so it never asks you to type in your name, address or email. Information is collected in two ways.
- When you call, the call-routing service receives your phone number, the time and length of the call and the general area it came from.
- When you browse, Google Analytics records how the site is used, such as the pages viewed, the device and browser, the approximate location and taps on the call button.
Anything you choose to share during a call, such as your address or details of the damage, is shared with the contractor who answers.
03How Calls Are Handled
Calls to the number on this site go through a call-routing service, which connects each call to an independent water damage contractor that serves the caller’s area. Your phone number and the call itself reach that contractor, so they can help you and follow up about your request.
This site is paid when calls are connected. The call-routing service and the contractors handle call information under their own privacy policies.
Calls may be recorded by the call-routing service or the contractor for quality and billing. California law requires that you be told at the start of a call if it is recorded.
04How Information Is Used
- To connect your call to a contractor that serves your area
- To understand which pages help visitors and improve them
- To measure how many calls the site produces
- To meet legal obligations and prevent misuse
Information is not used to build marketing lists, and this site does not send email or text messages.
06Your California Privacy Rights
If you live in California, the California Consumer Privacy Act, as amended by the CPRA, may give you the right to:
- Know what personal information has been collected about you and how it’s used
- Ask for that information to be deleted or corrected
- Opt out of the sale or sharing of your personal information
- Be treated equally if you exercise any of these rights
Because this site is paid when calls are connected, connecting a call may count as sharing under California law. If you don’t want your call shared with a contractor, please don’t call the number. For a call already connected, you can make a request below or contact the contractor directly.
07Privacy Requests
To make a request or ask a question about this policy, email the site owner. Include the phone number you called from and what you’re asking for.
Requests are confirmed within 10 business days and answered within 45 days, as California law requires. You may be asked to confirm the number you called from before a request is completed.
08Security and Retention
This site is served over an encrypted connection and has no database of its own, so it holds no personal information directly. Analytics data is kept for the period set in Google Analytics, and call records are kept by the call-routing service under its own policy.
09Children’s Privacy
This site is meant for adults dealing with damage to a home. It is not directed to children under 16, and it doesn’t knowingly collect their information.
10Changes to This Policy
When this policy changes, the new version is posted on this page with a new effective date at the top. Significant changes apply only to information collected after they take effect.